This document was generated from CDN thread
Created by: Ranjith Christopher on 15-02-2010 08:13:56 PM
I am trying to run the JTAPI sample program JTrace and I always recieve a CiscoAddrOutOfServiceEv and CiscoTermOutOfServiceEv
"106: Feb 15 14:49:20.645 EST %JTAPI-CTI-7-UNK
P1-GSYSUser) DeviceMap: opening device "SEP0024C4BF0BF5"
107: Feb 15 14:49:20.645 EST %JTAPI-JTAPIIMPL-7-UNK:Address [SEP0024C4BF0BF5:6005:0,0)] out of service
108: Feb 15 14:49:20.645 EST %JTAPI-JTAPI-7-UNKP1-GSYSUser) [6005:] CiscoAddrOutOfServiceEv [#1] Cause:100 CallCtlCause:0 CiscoFeatureReason:12
Subject: RE: CiscoAddrOutOfServiceEv
Replied by: Ranjith Christopher on 15-02-2010 09:04:51 PM
I verified the status in CCM. I am able to place and recieve calls from the hardphone itself. but if i use makecall I get the following
Adding Call observer to address 6005
Adding Adddress Observer to address 6005
Adding Terminal Observer to TerminalSEP0024C4BF0BF5
Adding Call observer to address 6005
Adding Adddress Observer to address 6005
Adding Terminal Observer to TerminalSEP0024C4BF0BF5
Received (P1-GSYSUser) [6005:] CiscoAddrOutOfServiceEv [#2] Cause:100 CallCtlCause:0 CiscoFeatureReason:12for 6005
Received (P1-GSYSUser) [SEP0024C4BF0BF5] CiscoTermOutOfServiceEv [#3] Cause:100 CallCtlCause:0 CiscoFeatureReason:12for SEP0024C4BF0BF5
Received (P1-GSYSUser) [SEP0024C4BF0BF5] CiscoTermOutOfServiceEv [#3] Cause:100 CallCtlCause:0 CiscoFeatureReason:12for SEP0024C4BF0BF5
Adding Adddress Observer to address 6006
Adding Terminal Observer to TerminalSEP00192FE3952F
Received (P1-GSYSUser) [SEP0024C4BF0BF5] CiscoTermOutOfServiceEv [#3] Cause:100 CallCtlCause:0 CiscoFeatureReason:12for SEP0024C4BF0BF5
Adding Adddress Observer to address 6006
Adding Terminal Observer to TerminalSEP00192FE3952F
Received (P1-GSYSUser) [6006:] CiscoAddrOutOfServiceEv [#5] Cause:100 CallCtlCause:0 CiscoFeatureReason:12for 6006
Received (P1-GSYSUser) [SEP00192FE3952F] CiscoTermOutOfServiceEv [#6] Cause:100 CallCtlCause:0 CiscoFeatureReason:12for SEP00192FE3952F
Subject: RE: CiscoAddrOutOfServiceEv
Replied by: Mohan Potluri on 15-02-2010 08:35:26 PM
CiscoAddrOutOfServiceEv and CiscoTermrOutOfServiceEv are expected and reflect the initial state of address and terminal. You should be seeing CiscoAddrInServiceEv and CiscoTermrInServiceEv when address and terminal are ready to take any requests. Make sure that the device is registered and is ready to make/take calls.
Created by: Ranjith Christopher on 15-02-2010 08:13:56 PM
I am trying to run the JTAPI sample program JTrace and I always recieve a CiscoAddrOutOfServiceEv and CiscoTermOutOfServiceEv
"106: Feb 15 14:49:20.645 EST %JTAPI-CTI-7-UNK
P1-GSYSUser) DeviceMap: opening device "SEP0024C4BF0BF5"107: Feb 15 14:49:20.645 EST %JTAPI-JTAPIIMPL-7-UNK:Address [SEP0024C4BF0BF5:6005:
0,0)] out of service108: Feb 15 14:49:20.645 EST %JTAPI-JTAPI-7-UNK
P1-GSYSUser) [6005:] CiscoAddrOutOfServiceEv [#1] Cause:100 CallCtlCause:0 CiscoFeatureReason:12Subject: RE: CiscoAddrOutOfServiceEv
Replied by: Ranjith Christopher on 15-02-2010 09:04:51 PM
I verified the status in CCM. I am able to place and recieve calls from the hardphone itself. but if i use makecall I get the following
Adding Call observer to address 6005
Adding Adddress Observer to address 6005
Adding Terminal Observer to TerminalSEP0024C4BF0BF5
Adding Call observer to address 6005
Adding Adddress Observer to address 6005
Adding Terminal Observer to TerminalSEP0024C4BF0BF5
Received (P1-GSYSUser) [6005:] CiscoAddrOutOfServiceEv [#2] Cause:100 CallCtlCause:0 CiscoFeatureReason:12for 6005
Received (P1-GSYSUser) [SEP0024C4BF0BF5] CiscoTermOutOfServiceEv [#3] Cause:100 CallCtlCause:0 CiscoFeatureReason:12for SEP0024C4BF0BF5
Received (P1-GSYSUser) [SEP0024C4BF0BF5] CiscoTermOutOfServiceEv [#3] Cause:100 CallCtlCause:0 CiscoFeatureReason:12for SEP0024C4BF0BF5
Adding Adddress Observer to address 6006
Adding Terminal Observer to TerminalSEP00192FE3952F
Received (P1-GSYSUser) [SEP0024C4BF0BF5] CiscoTermOutOfServiceEv [#3] Cause:100 CallCtlCause:0 CiscoFeatureReason:12for SEP0024C4BF0BF5
Adding Adddress Observer to address 6006
Adding Terminal Observer to TerminalSEP00192FE3952F
Received (P1-GSYSUser) [6006:] CiscoAddrOutOfServiceEv [#5] Cause:100 CallCtlCause:0 CiscoFeatureReason:12for 6006
Received (P1-GSYSUser) [SEP00192FE3952F] CiscoTermOutOfServiceEv [#6] Cause:100 CallCtlCause:0 CiscoFeatureReason:12for SEP00192FE3952F
Subject: RE: CiscoAddrOutOfServiceEv
Replied by: Mohan Potluri on 15-02-2010 08:35:26 PM
CiscoAddrOutOfServiceEv and CiscoTermrOutOfServiceEv are expected and reflect the initial state of address and terminal. You should be seeing CiscoAddrInServiceEv and CiscoTermrInServiceEv when address and terminal are ready to take any requests. Make sure that the device is registered and is ready to make/take calls.