Configuring Email Notification for CUE users

[Greeshma Bernad]

Perform these steps to configure email notification for the CUE users:

1. Go to Voicemail > Message Notification > Notification Administration and perform these steps:.

   • Make sure Enable system-wide notification for is  checked, for All   Messages.
   • Check Allow user to login to voicemail box to retrieve voicemail  when phone  notification device is notified
   • Check Attach voice messages to email notification messages. Click  Apply.

2. Go to Administration > Domain name settings > set your domain name (mycompany.com) and set your DNS server if  you have one. Click Apply.

3. Go to Administration >SMTP Settings > Set your SMTP server address, as well as any authentication if needed. Click Apply.

4. Go to Configure > User > choose user > check the Enable notification for this user box at bottom of the screen. Click Apply.

5. Go to Configure > User > Notification tab > click on email inbox. Perform these steps:

   • Enter the user's email address.
   • Input a subject text for the email.
   • Check box Enable notification to this device
   • Check box Attach voice message to email notification messages.
   • Change Notification Preference to All Messages.
   • Set up the Notification schedule, during which e-mails will be sent. Click Apply.

6. On the router, set your domain-name and ip name-server.

Sourced from the thread https://supportforums.cisco.com/thread/2028219?tstart=0

[David Lin]

Good document. Cisco document missed step 4. The Enable notification to this device is grey out in the Notification Tab if this step is missing.

http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unity-express/113215-unity-express-email-notifications.html