This document was generated from CDN thread
Created by: Brian Love on 02-06-2010 08:07:20 PM
How do you disable the welcome email that is sent to new users when using the XML API to createUser?
I checked the reference manual, and it states that the sendWelcome default value is false. I am not specifying this. If I specify FALSE will that prevent the user from getting the email entitled "You meeting center user name and password"?
TIA,
Brian
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Subject: RE: createUser welcome email
Replied by: Kingsley Lewis on 03-06-2010 12:20:11 AM
Hi Brain,
If you are setting this value to false and still getting emails then it is possible that your WebEx site is set up with an override to send these emails. The only way to get this removed is to have your WebEx account manager submit an internal ticket requesting the override gets removed. This override also affects users created from siteadmin when the option 'Send "Welcome" email to this host when account is created' is grayed out. Once the ticket is resolved no emails should be sent out when new users are created with your XML. You should also see that the above mentioned send welcome email will no longer be grayed out when creating new users from the WebEx site admin page.
Thank you
-Kingsley Lewis
