Deployment Error on 4.1 Server

[cdnadmin]

Subject: RE: Re: New Message from Bill Westby in Customer Voice Portal (CVP) - Gener
Replied by: Bill Westby on 22-12-2011 06:43:22 PM
Janine,
 
Hello world gives the same error on deploy, just tested it, so nothing will load.  That application was already there when it was installed, I assume the install put it there, can't recall but I think all CVP new installs put that app on there right?
 
Call Studio is not on the same box, it's on my laptop and deploying over WAN. 
 
Anyway, nothing will load and the logs aren't helping much.
 
Thx, Bill.
 

If you use a web browser, can you hit the HelloWorld application by entering http://localhost:7000/CVP/Server?application=HelloWorld ---------

Subject: Re: New Message from Bill Westby in Customer Voice Portal (CVP) - General D
Replied by: Janine Graves on 22-12-2011 06:57:27 PM
Did you have a version of java on that box when you installed vxmlserver? If 
so, start over on a clean box w/o java on it. A former student of mine had a 
similar issue and reinstalling on a clean server fixed him right up.  But 
maybe someone else cam suggest something less drastic.




Sent from my Verizon Wireless Phone

-----Original message-----
From: Cisco Developer Community Forums <[email protected]>
To: "[email protected]" <[email protected]>
Sent: Thu, Dec 22, 2011 23:43:22 GMT+00:00
Subject: New Message from Bill Westby in Customer Voice Portal (CVP) - 
General Discussion - All Versions: RE: Re: New Message from Bill Westby in 
Customer Voice Portal (CVP) - Gener
This document was generated from CDN thread

Created by: Bill Westby on 22-12-2011 04:40:28 PM
I've written an application with the CVP 8.0 Studio configured for CVP 4.1/7.0/8.0 with Cisco DTMF. 
 
When I try to deployapp.bat I get the following error:
 
Are you sure you want to deploy application 'GetDialerRecords'? y
*** Unable to deploy the application 'GetDialerRecords'. The error was: There wa
s a problem loading classes from CVP_HOME\VXMLServer/common. Please see the glob
al error log in CVP_HOME\VXMLServer/logs for more details about this error. ***
Press any key to continue . . .
 
When I look in the log files there is nothing there.  Checking the tomcat/logs nothing is there.
 
 
HOWEVER, one interesting error I did find is in the startup_error file when I restarted VXML server:
12/22/2011 10:06:15, SERVER ERROR: There was a problem loading classes from CVP_HOME\VXMLServer/common. The error was: There was a problem loading classes from CVP_HOME\VXMLServer/common. The root cause was: java.lang.UnsupportedClassVersionError: Bad version number in .class file
 
ICM/CVP is installed on the 😧 drive on this system.  The CVP_HOME directory is set for D:\CVP so that all seems ok.  VXML Service is running ok except for this error on startup.
 
Any ideas?  It almost seems like it's complaining the class files are compiled in a java version different than the JRE on the VXML server (???).  I checked the C drive and nobody has installed any other Java JRE nor on the 😧 drive.
 
Thanks,
Bill Westby.

Subject: Re: New Message from Bill Westby in Customer Voice Portal (CVP) - General D
Replied by: Janine Graves on 22-12-2011 05:03:27 PM
Did you try writing and deploying a simple application that doesn't use any custom java? Try just collecting some digits from the caller. Does that deploy into memory? ------------------------------------------------------------ By the way, do you have Studio and VXML Server on the same system? And are they both the same version (8.0)? And which did you install first? I wonder if there's some sort of a mismatch. I've never seen your error, but I have occasionally had problems with the Debugger if I installed Studio before VxmlServer (or vice versa, I can't quite remember which one gave me errors!) ----------------------------------------------------- ------------------------------------------------- On 12/22/2011 3:40 PM, Cisco Developer Community Forums wrote: Bill Westby has created a new message in the forum "General Discussion - All Versions": -------------------------------------------------------------- I've written an application with the CVP 8.0 Studio configured for CVP 4.1/7.0/8.0 with Cisco DTMF.    When I try to deployapp.bat I get the following error:   Are you sure you want to deploy application 'GetDialerRecords'? y *** Unable to deploy the application 'GetDialerRecords'. The error was: There wa s a problem loading classes from CVP_HOME\VXMLServer/common. Please see the glob al error log in CVP_HOME\VXMLServer/logs for more details about this error. *** Press any key to continue . . .   When I look in the log files there is nothing there.  Checking the tomcat/logs nothing is there.     HOWEVER, one interesting error I did find is in the startup_error file when I restarted VXML server: 12/22/2011 10:06:15, SERVER ERROR: There was a problem loading classes from CVP_HOME\VXMLServer/common. The error was: There was a problem loading classes from CVP_HOME\VXMLServer/common. The root cause was: java.lang.UnsupportedClassVersionError: Bad version number in .class file   ICM/CVP is installed on the 😧 drive on this system.  The CVP_HOME directory is set for D:\CVP so that all seems ok.  VXML Service is running ok except for this error on startup.   Any ideas?  It almost seems like it's complaining the class files are compiled in a java version different than the JRE on the VXML server (???).  I checked the C drive and nobody has installed any other Java JRE nor on the 😧 drive.   Thanks, Bill Westby. -- To respond to this post, please click the following link: <http://developer.cisco.com/web/cvp/forums/-/message_boards/view_message/4929805> or simply reply to this email. -- Janine Graves

Subject: Re: New Message from Bill Westby in Customer Voice Portal (CVP) - General D
Replied by: Janine Graves on 22-12-2011 05:20:27 PM
If you use a web browser, can you hit the HelloWorld application by entering http://localhost:7000/CVP/Server?application=HelloWorld ---------------------------------------------------------------------- On 12/22/2011 3:40 PM, Cisco Developer Community Forums wrote: Bill Westby has created a new message in the forum "General Discussion - All Versions": -------------------------------------------------------------- I've written an application with the CVP 8.0 Studio configured for CVP 4.1/7.0/8.0 with Cisco DTMF.    When I try to deployapp.bat I get the following error:   Are you sure you want to deploy application 'GetDialerRecords'? y *** Unable to deploy the application 'GetDialerRecords'. The error was: There wa s a problem loading classes from CVP_HOME\VXMLServer/common. Please see the glob al error log in CVP_HOME\VXMLServer/logs for more details about this error. *** Press any key to continue . . .   When I look in the log files there is nothing there.  Checking the tomcat/logs nothing is there.     HOWEVER, one interesting error I did find is in the startup_error file when I restarted VXML server: 12/22/2011 10:06:15, SERVER ERROR: There was a problem loading classes from CVP_HOME\VXMLServer/common. The error was: There was a problem loading classes from CVP_HOME\VXMLServer/common. The root cause was: java.lang.UnsupportedClassVersionError: Bad version number in .class file   ICM/CVP is installed on the 😧 drive on this system.  The CVP_HOME directory is set for D:\CVP so that all seems ok.  VXML Service is running ok except for this error on startup.   Any ideas?  It almost seems like it's complaining the class files are compiled in a java version different than the JRE on the VXML server (???).  I checked the C drive and nobody has installed any other Java JRE nor on the 😧 drive.   Thanks, Bill Westby. -- To respond to this post, please click the following link: <http://developer.cisco.com/web/cvp/forums/-/message_boards/view_message/4929805> or simply reply to this email. -- Janine Graves

Subject: RE: New Message from Janine Graves in Customer Voice Portal (CVP) - General
Replied by: Bill Westby on 23-12-2011 01:25:27 PM
So, turns out the MS JDBC 3.0 SQL Driver (4 = sqljdbc4.jar) doesn¿t work with 4.1 JRE.  Yes I forgot to mention that part, sorry.  I found a MS JDBC driver from 2009 sqljdbc.jar from 2009 and loaded it and eureka it all works.

DOH!  Thanks!

Bill Westby.

From: Cisco Developer Community Forums [mailto:[email protected]]
Sent: Thursday, December 22, 2011 3:57 PM
To: [email protected]
Subject: New Message from Janine Graves in Customer Voice Portal (CVP) - General Discussion - All Versions: Re: New Message from Bill Westby in Customer Voice Portal (CVP) - General D

Janine Graves has created a new message in the forum "General Discussion - All Versions":

--------------------------------------------------------------
Did you have a version of java on that box when you installed vxmlserver? If
so, start over on a clean box w/o java on it. A former student of mine had a
similar issue and reinstalling on a clean server fixed him right up. But
maybe someone else cam suggest something less drastic.




Sent from my Verizon Wireless Phone

-----Original message-----
From: Cisco Developer Community Forums <[email protected]>
To: "[email protected]" <[email protected]>
Sent: Thu, Dec 22, 2011 23:43:22 GMT+00:00
Subject: New Message from Bill Westby in Customer Voice Portal (CVP) -
General Discussion - All Versions: RE: Re: New Message from Bill Westby in
Customer Voice Portal (CVP) - Gener
--
To respond to this post, please click the following link:

<http://developer.cisco.com/web/cvp/forums/-/message_boards/view_message/4928258>

or simply reply to this email.