This document was generated from CDN thread
Created by: RAO CHITTURU on 06-07-2012 02:21:14 PM
I am trying to login the agent even if he is already logged in. I set the registry setting RejectIfAlreadyLoggedIn=0. But I still get the login error.... "Specified Instrument is already in use"
If anyone experienced this issue can you please share your suggestions.
Subject: RE: New Message from RAO CHITTURU in Computer Telephony Integration Object
Replied by: David Lender on 09-07-2012 10:02:06 AM
Can you duplicate this issue with the out of box CTIOS Agent Desktop? If so, open a TAC case to get help with this issue to ensure your configuration is correct and that you are using the same agentid that is already logged into the instrument.
