This document was generated from CDN thread
Created by: Esteban Raya on 07-03-2013 01:57:42 PM
Hello:
Im using a program to get the calling number using a Call Observer. But If I log out from the phone, I get the error, Caught exception com.cisco.jtapi.InvalidArgumentExceptionImpl: Address XXXX is not in provider's domain.
Please, tell me if there is a way to do the same thing, without log in em.
Best regards.
Subject: RE: GetAddress without Extension Mobility
Replied by: Abhishek Malhotra on 16-05-2013 07:51:49 PM
The callobserver would work on addresses which are in JTAPI's provider's domain (ie. the address should be in JTAPI application users control list)
So, if you logout and device extension(address) changes then this new address(changed) would not work with call observer unless you have it in user's control list.
If this is not really your problem, can you ellaborate a bit more on what exactly you are doing and at what point you see the above said exception.
