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Created by: Moshe Abramovitch on 23-01-2012 05:50:17 AM HI All
I am tring to open a support session using XML API, I using the XML request CreateSupportSession to open a new support session " <?xml version="1.0" encoding="ISO-8859-1"?> <serv:message xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:serv="http://www.webex.com/schemas/2002/06/service" xsi:schemaLocation="http://www.webex.com/schemas/2002/06/service http://www.webex.com/schemas/2002/06/service/service.xsd"> <header> <securityContext> <webExID>hostid</webExID> <password>hostpassword</password> <siteID>0000</siteID> <partnerID>9999</partnerID> <email>[email protected]</email> </securityContext> </header> <body> <bodyContent xsi:type="java:com.webex.service.binding.supportsession.CreateSupportSession "> <metaData>... " I get a success respons with session key but for some reason the Webex application ( that appear when I regular open support session from Web ) didnt appear, I would like to use the XML API to open a new support session and also that the regular webex application would appear. What did I do worng. Please help.,
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