on 01-24-2014 04:16 PM
Hello,
Every so often I get FailCode 11 from OnCtiOsFailure Event with a msg 'The service requires a resource that is out of service'. After that I get OnConnectionClosed Event. Any idea what this err means and what could have caused it? Here is the full err:
OnCtiOsFailure Event received
(PrphID:5022
FailCode:11
PrphErrCode:0
AGID:1714221
Msk:0x1400000
UniqObjID:agent.5022.1714221
MsgID:eControlFailureConf
MsgTyp:eSetAgentStateRequest
ErrMsg:The
service
requires
a
resource
that
is
out
of
service.
EvtTyp:2
FiltTgt:agent.5022.1714221
TgtCILClntID:ACDPC-1908-2164
BlkAllEvts:1)
Thank you,
Arthur.
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