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Created by: Daniele Salladini on 02-05-2012 05:47:57 AM Hi team, i'm trying to implement email notification for posts. i configured mail domain in portal --> settings --> general ---> mail domain and then insert mail hostname in portal --> settings --> Mail host names Finally configured a correct email address in portal --> settings --> email notification then i created a newpost with email notification checked but notifications are not sent to contact's email. Any suggestion? My configuration is correct or i must configure anything else? thanks, Daniele
Subject: RE: Implementing Email notification Replied by: Ajay Deshpande on 11-05-2012 08:23:29 AM Hi Daniele, The IP of your system from where the mails are getting sent i.e the IP of WebEx Social needs to be set in mail server relay. You can get more info on relay from your system administrator.
HTH..
Subject: RE: Implementing Email notification Replied by: Remo Peulen on 16-05-2012 11:01:57 AM Hi Daniele,
A few quick questions,
Is the hostname you entered for your mailserver in WebEx Social resolvable by the WebEx Social webnode?
Also, have you tried to use telnet from the commandline of the WebEx Social webnode to test connectivity to the mailhost's port 25?
Is there maybe an ACL on the mailhost blocking access to the port?
Thanks, Remo.
Subject: RE: Implementing Email notification Replied by: Remo Peulen on 16-05-2012 11:08:59 AM Daniele,
You could also try to use sendmail for testing if you can send an email from the WebEx Social webnode. Here is an example of a string you could use:
(echo "Subject: My Subject";echo "From: [email protected]";echo "To: [email protected]";echo "Reply-To: [email protected]";echo "X-Whatever: Any Other Headers You Want To Include";echo CONTENT;cat FILE)|/usr/lib/sendmail -t
Obviously you need to replace some of the values here..
Thanks, Remo.
Subject: RE: Implementing Email notification Replied by: Remo Peulen on 16-05-2012 11:16:37 AM Also, have you configured the settings -> Server -> Server Administration -> mail tab on the WebEx Social webnode?
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