Buy or Renew
Buy or Renew
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Create a new article
1720
Views
0
Helpful
0
Comments

In Cisco CallManager, when using Fast Dial with Personal Directory, call routing problems are experienced and fast busy is heard

TCC_2
Level 10
Level 10

‎06-22-2009 04:36 PM - edited ‎03-12-2019 08:42 AM

Core Issue

There are either Calling Search Space/Partition issues, or Fast Dial may not be configured correctly.

Resolution

If dialing the number without Fast Dial works, ensure that you have added any dial prefixes required in your Fast Dial settings.  For example, many enterprises require users to dial 9 to reach an outside line.

If dialing the number without Fast Dial does not work, check that you are in the correct Calling Search Space/Partition.  You must be in the proper space to be able to call certain numbers.  For more information, please refer to Understanding and Using Partitions and Calling Search Spaces With Cisco CallManager 3.0.

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents