This document was generated from CDN thread
Created by: Garth Cardall on 27-05-2011 06:03:38 PM
I need to get a quote to a customer for an extended length cable for the 8" InTouch (to EX90).
After 75 minutes on the phone to (now Cisco) pre-sales support, we determined that this information isn't published anywhere.
Is there any chance that someone on the development/engineering end could tell me what type of cable is used for this connection, and what it's length limitations would be?
Thank you!
Subject: RE: InTouch Controller
Replied by: Jonas Tysso on 01-06-2011 03:04:02 PM
Hi Garth,
we do not recommend extending the cable since the power supply on the EX90 is not designed to withstand voltage drops caused by longer cables. Any such extension is done at your own risk and is not supported by Cisco.
Regards,
Jonas
