Core Issue
The Java Telephony Application Programming Interface (JTAPI)-based Cisco Softphone is not supported with Cisco CallManager Express (CCME). However, a skinny-based version of Softphone is planned to be supported by CCME. For more information, refer to IP Blue Technology Solutions.
Resolution
To support Softphone, the IP Blue VTGO-PC 2.8.2 Softphone implementation has been certified with CCME. For more information, contact your Cisco sales person.
Problem Type
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Call control software (CallManager, CallManager Express, ICS7750, SRST, SS7 call agents)
Call Control
CallManager expressCommon Software and Product Issues
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IP Phone Software
Softphone