JTAPI code to get user device association info

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Created by: Yogesh Shanbhag on 15-07-2013 01:50:10 AM
Hi Team,

I need to get information of end users and their associated devices within CUCM.

Example:
String login = "user1";String passwd = "psswd";
JtapiPeer peer = JtapiPeerFactory.getJtapiPeer(null);
String providerString = providerName + ";login=" + login+ ";passwd=" + passwd;
CiscoProvider provider = peer.getProvider(providerString);

The above code gives me the address/terminal info for "user1".
What I need to create is an admin user (let us say an application user called 'helpdesk') who can fetch all end users information (address/terminals).

something like this;
provider.<get user terminals>("username");

I found out that the Ciscoprovider has a hashmap called 'deviceNametoLoginUserName",is this something that would solve this problem?
Also what permissions should be granted to the user 'helpdesk' that will retrieve this information.

Regards,

Subject: RE: JTAPI code to get user device association info
Replied by: Mohan Potluri on 15-07-2013 11:09:16 AM
Cisco JTAPI doesn't have any interface that returns all the endusers. AXL interface  (http://developer.cisco.com/web/axl-developer/home) is probably the correct interface for this type of information.