Subject: RE: JTAPI monitoring of hunt lists Replied by: Mohan Potluri on 23-08-2010 06:39:21 PM Observing hunt list members is supported in CUCM 8.0 and higher versions. This feature is not implemented/supported in JTAPI in earlier releases. This document was generated from CDN thread
Created by: Rajesh Avadhoot Karmalkar on 23-08-2010 06:34:41 PM Hi Team, We have a callcentre setup with Genesys as the routing engine and Cisco UCM 7.1 as the phone system. One of the business requirement has the team configure a hunt list which broadcasts the call to a group of phones. The T server can see that the call goes to hunt pilot and after 14 seconds , it sees the call answered on one of the hunt list members. Because of the delay, the T server abandons the call and does not monitor the call. Is this because Cisco UCM does not support monitoring of hunt lists on JTAPI interface ? Regards Rajesh
Subject: RE: JTAPI monitoring of hunt lists Replied by: Roland Russwurm on 13-06-2012 10:56:34 AM Hi guys, Is there any possibility to get distribution algorithm type of Hunt Group? Actually I want to get information via JTAPI whether the Hunt Group is using Broadcast or other algorithm. Is it possible? Thanks! Zoltan
Subject: RE: JTAPI monitoring of hunt lists Replied by: Mohan Potluri on 13-06-2012 11:43:08 AM No.
Subject: RE: JTAPI monitoring of hunt lists Replied by: David Staudt on 13-06-2012 11:48:36 AM Typically that type of config/provisioning information can be obtained via the AXL SOAP interface: http://developer.cisco.com/web/axl/home
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