m.php?AT=RM => UnknownATCommand

[cdnadmin]

This document was generated from CDN thread

Created by: Davy Hornschu on 21-08-2013 06:22:58 AM
Hello,

i am getting the UnknownATCommand error, while trying the
...m.php?AT=RM (Register for Meeting) command.

Other commands like m.php?AT=OM working well

Could anyone explain why this happens ?


Best regards

Subject: RE: m.php?AT=RM => UnknownATCommand
Replied by: Jade Moors on 21-08-2013 04:22:27 PM
Hi Davy,

This generally occurs when the API is trying to POST to the wrong service.  You may need to include the servicename argument to set the service on sites with multiple services.  For example, https://mysite.webex.com/mysite/m.php?AT=RM&MK=123456789&FN=john&LN=doe&EM=jdoe@acme.comwebex.com/mysite/m.php?AT=RM&MK=123456789&FN=john&LN=doe&EM=jdoe@acme.com&servicename=TC

You can append the servicename argument to the service specific API’s using the following:
 
&servicename=
·         MC - Meeting Center
·         TC - Training Center
·         SaC - Sales Center
·         SC - Support Center
·         EC - Event Center
 
Alternatively, you can use a separate API to set the service for any subsequent API calls using o.php command AT=ST with the parameter SP.
 
o.php?AT=ST&SP=
·         MC - Meeting Center
·         TC - Training Center
·         SaC - Sales Center
·         SC - Support Center
·         EC - Event Center

Regards,

Jayde Moors
WebEx API Developer Services

[jhduchamp]

I'm having a the same issue. I added the servicename but still get the error.

I tried the below url in the sandbox and getting the UnkownATCommand error.

https://apidemoeu.webex.com/apidemoeu/m.php?AT=RM
     &MK=620620599
     &FN=Joshua

     &LN=Duchamp
     &JT=Developer
     &EM=josh_duchamp@stuller.com
     &CY=Stuller
     &servicename=EC

All the required fields are there and I added the servicename. Still with no luck.

[nmorrow]

Hello,

AT=RM does not exist as part of the Event Center service, causing the unknown command error. You will need to use AT=EN for enrolling attendees in Event Center sessions.

Nathan Morrow

ENGINEER.CUSTOMER SUPPORT

nmorrow@cisco.com<mailto:nmorrow@cisco.com>

Phone: +1 916 636 0373

Mobile: +1 916 296 7748

Cisco Systems, Inc.

2868 Prospect Park Drive

Suite 500

Rancho Cordova

California

95670

United States

Cisco.com<http://www.cisco.com>

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