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cdnadmin
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This document was generated from CDN thread

Created by: Hiroki Aramaki on 13-08-2012 02:20:43 AM
Hi,
 
I configure following configuration for WebEx social mail notification but WES does not send notification mail.
 
- Application server 
  Server > Server administration > Mail
- Director
  Application > Portal
 
Is there any other place for configure mail notification ?
How can I debug this problem ?
 
Regards,
Hiroki Aramaki
 
 

Subject: RE: Mail Notification
Replied by: Ratnadeep Ray on 13-08-2012 02:59:29 AM
Hi Aramaki,

Please make sure you have the following configured:-

1. Director node --> Configuration --> Outbound email --> Enter the "Email Relay Host"
2. Director node --> Portal --> Email Digest --> Enter the  "Mail Domain"
3. Admin account --> Portal --> Setting --> Change the virtual host
4. Admin account --> Server --> Server Admin --> Mail --> Now configure Outgoing Mail SMTP Server
5. Now login as a regular user and go to My Accounts --> Email Notification--> Customize your preferences.

From this it looks like you have not configured Admin-->Portal Settings and Director --> Configuration. Please configure these two also and see what happens.

Regards,
Ratnadeep.

Subject: RE: Mail Notification
Replied by: Sergey Svishenko on 24-09-2012 04:01:34 AM
Hello Ratnadeep!
What's server should I configure in Admin account --> Portal --> Setting --> Virtual host?
Is this WES Application server or Mail relay server?
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