Managing CUCM User Options

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This document was generated from CDN thread

Created by: JAMES DEPHILLIP II on 05-03-2012 09:11:55 PM
Is there a way to manage the CUCM User options such as Sinble Number Reach with AXL or some other interface that I am not aware of? If not using AXL would it be possible to use AXL for a SQL query and just update the database tables and if so does anyone know what tables and columns I should look under?
 
Thanks,
Jim

Subject: RE: Managing CUCM User Options
Replied by: WILL DELAUGHTER on 05-03-2012 10:01:49 PM
I do it with the following to add it to an existing user:

addRemoteDestinationProfile - self explanatory
updateUser - enable mobility and associate primary device
addRemoteDestination - self explanatory
updatePhone - set owneruserid and a softkeytemplatename with the mobility buttons

You can always set up a test user and phone and then do getUser and getPhone to see the option names you need to change.

Subject: RE: Managing CUCM User Options
Replied by: JAMES DEPHILLIP II on 05-03-2012 10:37:15 PM
I need to be able to manage the cucmuser page options is that possible?

Subject: RE: Managing CUCM User Options
Replied by: Erick Wellnitz on 06-03-2012 08:43:09 AM
In a sense, yes you can.  User options only exposes certain aspects of the entire database therefore, with some research and planning you should be able to come up with a reasonable surrogate.

Depending on your version, it may require some SQL and detective work in the data dictionary.

Subject: RE: Managing CUCM User Options
Replied by: Hossam Yahia on 06-03-2012 12:37:41 PM
Dear All,

Can anyone help me with this.
<axlcode>5003</axlcode>
<axlmessage>Error getting the password.</axlmessage>

addUserPhoneAssociation - It complains about the password while I have tried every possible format, I even deleted the tag but still same thing.
Can anyone help please? Thanks in advance.

===================================================
SOAPAction: "CUCMB ver=8.0"
Content-length: 1098


<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<SOAP-ENV:Body>
<axl:addUserPhoneAssociation sequence="1234" xmlns:axl="http://www.cisco.com/AXL/API/8.0">
<userPhoneAssociation>
<userId>ABCXp17</userId>
<password>0188083986</password>
<pin>123</pin>
<lastName>HossamXB18</lastName>
<middleName>HossamX8</middleName>
<firstName>HossamX1</firstName>
<productType>Cisco 7940</productType>
<name>SEPABABA0993335</name>
<dnCssName>CSS-B</dnCssName>
<phoneCssName>CSS-U1</phoneCssName>
<e164Mask>20987772</e164Mask>
<extension>3377</extension>
<routePartitionName>P12</routePartitionName>
<voiceMailProfileName/>
<enableExtensionMobility>true</enableExtensionMobility>
</userPhoneAssociation>
</axl:addUserPhoneAssociation>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>


==========================================Response===================================================

<?xml version='1.0' encoding='UTF-8'?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<soapenv:Body>
<soapenv:Fault>
<faultcode>SOAP-ENV:Server</faultcode>
<faultstring>Error getting the password.</faultstring>
<detail>
<axlError>
<axlcode>5003</axlcode>
<axlmessage>Error getting the password.</axlmessage>
<request>addUserPhoneAssociation</request>
</axlError>
</detail>
</soapenv:Fault>
</soapenv:Body>
</soapenv:Envelope>