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Created by: GOPALASRINIVASAN KUPPUSWAMY on 27-06-2012 01:14:17 PM Hi, In ICM , set variable for media server is set as mentioned below,,,, user.Microapp.medias_server = "mediaserver" How does CVP resolve this name to IP address of the media server. Is that DNS configured in CVP take care of this resolution.... Where Can I find this configuration setting??? Any idea??? Thanks, Gopal.
Subject: RE: Mesdia Server Setting in ICM scripting Replied by: Janine Graves on 27-06-2012 04:32:16 PM Config and Admin Guide:
The following list specifies the order in which the micro-application tries to resolve which mediaserver to use:
1.Media server is specified by the ECC variable: user.microapp.media_server. When user.microapp.media_server is set to 'mediaserver', the IVR service uses the IP address defined on the gateway as: 'ip host mediserver <IP>' and 'ip host mediaserver-backup <IP'
2.Global default media server is specified: The global default media server may be specified in the Operations Console by selecting DeviceManagement --> Media Server. The global default media server will be used by the micro-applications if the ECC variable user.microapp.media_server is missing or empty in the Unified ICMscript.
Subject: RE: Mesdia Server Setting in ICM scripting Replied by: Janine Graves on 27-06-2012 05:20:11 PM You should be able to execute 'show run' on the gateway and see the gateway running configuration.
Near the top, if it's been defined in your config, then you'll see:
If you see something else like 'ip host media x.y.z.w' - then you'd assign the word 'media' to the user.microapp.media_server variable in the ICM Routing Script.
If you don't see the above, then go into 'en' and 'config t' mode and just enter the lines above (without the quotes) and test it out. If it works, remember to save it by executing 'wr mem'
Subject: RE: Mesdia Server Setting in ICM scripting Replied by: GOPALASRINIVASAN KUPPUSWAMY on 27-06-2012 05:03:02 PM
Config and Admin Guide:
The following list specifies the order in which the micro-application tries to resolve which mediaserver to use:
1.Media server is specified by the ECC variable: user.microapp.media_server. When user.microapp.media_server is set to 'mediaserver', the IVR service uses the IP address defined on the gateway as: 'ip host mediserver <IP>' and 'ip host mediaserver-backup <IP'
2.Global default media server is specified: The global default media server may be specified in the Operations Console by selecting DeviceManagement --> Media Server. The global default media server will be used by the micro-applications if the ECC variable user.microapp.media_server is missing or empty in the Unified ICMscript.
Hi Jainne, Thanks for the reply, How do I see this setting in VXML gateway. What is command I should execute? Thanks, Gopal.
Subject: RE: Mesdia Server Setting in ICM scripting Replied by: GOPALASRINIVASAN KUPPUSWAMY on 27-06-2012 05:38:49 PM
You should be able to execute 'show run' on the gateway and see the gateway running configuration.
Near the top, if it's been defined in your config, then you'll see:
If you see something else like 'ip host media x.y.z.w' - then you'd assign the word 'media' to the user.microapp.media_server variable in the ICM Routing Script.
If you don't see the above, then go into 'en' and 'config t' mode and just enter the lines above (without the quotes) and test it out. If it works, remember to save it by executing 'wr mem'
Thank you so much. Can you please share me the link or document that talks about the Voice gateway basic understanding, configuration etc etc... Thanks, Gopal.
Subject: RE: New Message from Janine Graves in Customer Voice Portal (CVP) - General Replied by: GEOFFREY THOMPSON on 28-06-2012 11:42:48 AM 1.Media server is specified by the ECC variable: user.microapp.media_server. When user.microapp.media_server is set to 'mediaserver', the IVR service uses the IP address defined on the gateway as: 'ip host mediserver <IP>' and 'ip host mediaserver-backup <IP'
Note that this keyword can be anything. It could be “foobar” and the Call Server will first try foobar and then foobar-backup. You would have matching entries on the gateway.
ip host foobar 192.168.0.3 ip host foobar-backup 192.168.0.4
Regards, Geoff
Subject: RE: New Message from Janine Graves in Customer Voice Portal (CVP) - General Replied by: GEOFFREY THOMPSON on 28-06-2012 11:42:48 AM IOS 101 😉
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