This document was generated from CDN thread
Created by: Arne Kampesæter on 28-05-2010 08:45:13 AM
I have problems during the first 2 to 3 minutes after a system start up (crestron wake up and C60 standby off) Some keypresses doesn`t work at all. To start a presentation for instance. I can adjust the volume 2 or 3 steps up from my crestron panel, but then it stops. Adjusting it down works ok. When the system has been idling for some minutes it seems ok, but the volume adjustment is still strange. I can never adjust it from zero to 100% in one operation. I must take to three steps, wait and then go on. If I keep the button pressed it comes to one point and then stops, and the only way to get it to work again is to adjust it a few steps the opposite way.
Have any one else noticed this or similar problem with C60 ?
TC3.0.0.211036
Arne
Subject: RE: Problems with C60 & Cp2e
Replied by: David Bruun-Lie on 28-05-2010 01:55:03 PM
Hi Arne,
to me it sound as if the Cp2e is receiving more feedback than it can handle. I'd check with SIMPL Debugger to see what is going on. Unfortunately we are seeing that the Crestron Control systems are not always able to keep up with the amounts of data that our codecs are potentially able to output. It is therefore extremely important to limit what feeedback to subscribe on when using the xfeedback register command. e.g. registering "xfeedback register status" will guarantee to flood a Crestron Controller.
Regards,
David
Subject: RE: Problems with C60 & Cp2e
Replied by: Arne Kampesæter on 31-05-2010 02:21:55 PM
My XFeedback list is empty so I don`t think that should be a problem. But I`m quite new to this so it very can be anyway. I attach a tracefile. The only thing I`ve did when this was made was to adjust the volume. And as always it comes to a certain point and stops. I noticed the /X0d/X0a commands sometimes doubles up. Could this have anything to do with it ?
Arne
Subject: RE: Problems with C60 & Cp2e
Replied by: David Bruun-Lie on 31-05-2010 05:23:27 PM
Arne,
If you use the Crestron module from here I have found the problem. The problem is that the Crestron Controller is not able to keep up with the updates from the codec when the frequency of volume change requests becomes too high. In the Module that I have written I have put the RepeatTime on the Analog Increment with Optional Feedback: Volume Control (S-9.5.2) to 0.15s . This needs to be changed to 0.3s and the volume control will work fine without the Crestron Controller getting hiccups.
Regards,
David
Subject: RE: Problems with C60 & Cp2e
Replied by: Arne Kampesæter on 11-06-2010 02:17:08 PM
Update:
Upgrading to the latest TC 3.1.0 also helped a lot. I noticed there was an issue with the serial port that was corrected.
quote from the rel.note:
"Corrected an issue which could make the serial port unresponsive after some time if “LoginRequried” was set to “off” (ref. #76923)."
I had this option set to off at first.
