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cdnadmin
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This document was generated from CDN thread

Created by: Rodrigo Boavida on 01-12-2011 04:27:38 PM
Hi all,

I'm looking for a way through TAPI application controlling CTI ports, to analyse the incoming customer voice and detect certain situations like: answering machine or fax machine.

Adreas Marshall forum says this could be achieved with some help in terms of triggered events from the associated sound driver.
http://www.eggheadcafe.com/microsoft/Win32-TAPI/30018678/tapi-default-call-progress-tones.aspx
Could wave driver help me on this one? If so I would need to analyse the RTP stream that comes into the TAPI application PC.
Does anyone have some kind of experience on developing this kind of integration with TAPI - RTP treatment or analyse.

Also, could this be a scalable solution?

Thanks to all in advance,
Rodrigo
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