Subject: RE: TC5.0 changed presentation strings?
Replied by: Kari Teffeau on 09-02-2012 04:45:53 PM
This turned out to be an issue with the client's firewall.
Nothing changed except TC5.0 was loaded....................AND the a network settings are different...
Interestingly enough, we could share local content out. The far site could sent content, but the near site would never really see it and the local codec would keep registering that no content sharing was being received.
Once the firewall settings were resolved, the content sharing and responses are working as intended.
Thank you for your response.
Subject: TC5.0 changed presentation strings?
Replied by: Kari Teffeau on 26-01-2012 05:56:21 PM
I have a client that just upgraded to 5.0 and now their room is acting different during content sharing.
The client seems to be having problems with far site content sharing. When the far site sends content, their screens aren't changing appropriately. So the work around at this time is to send local content, stop, and then have the far site send content.
I'm parsing the presentation site ID strings and sending things to different screens based on who is sending content.
This is the string I'm sending to query the codec:
'xStatus Conference Presentation SiteID'
The response used to be:
'Conference Presentation SiteId: 0'
0: no content sharing
1: local content sharing
x: anything > than 1 was far site sharing content
I'll remote connect to the site later today to see what is going on - just seeing if anyone has had any similar problems/experiences.
Thanks,
Kari
This document was generated from CDN thread
Created by: David Bruun-Lie on 27-01-2012 10:50:27 AM
Hi Kari,
no there shouldn't be any new behaviors regarding presentation feedback on the API. Let us know if you find out anything that isn't working as you were expecting.
Regards,
David
Subject: RE: TC5.0 changed presentation strings?
Replied by: null on 29-03-2012 11:26:03 AM
Hi David,
The camera control in the duet module appears to be broken since upgrading to TC5.0. Could you investigate this?
Thanks,
God Bless,
Phil.
Subject: RE: TC5.0 changed presentation strings?
Replied by: null on 29-03-2012 12:18:45 PM
Hi Phil,
you need to give me more details on this one. What do you mean by broken. What exactly is not working any more?
We don't have any reports on this. Please check first that all cameras are registered as connected (using xstatus camera) and that the camera control configs are set to what they should be (xConfiguration Video Input Source CameraControl)
Cheers,
David
Subject: RE: TC5.0 changed presentation strings?
Replied by: null on 29-03-2012 12:59:39 PM
I'm using the latest AMX duet module TANDBERG_TC_v1_3_2_dr1_0_0
What is more worrying is it seems to be intermittent because when I was describing this to you now it just started behaving itself!
We've had the same behaviour reported on systems recently installed in Singapore where they are using C40s I thought it was user error until yesterday when experienced the same behaviour on my C20 running TC5.0.
I've checked the xstatus and the xconfiguration and the camera is connected and the correct Id is being used.
I will try and describe the problem as best as I can:
The camera pan and tilt function is operated from the duet module using AMX virtual device channel 132-135. When channel is on it begins ramping. When the channel is off it stops ramping. So the following code is used (psudo):
//Tilt up
Button Tilt up Push:
{
Channel 132 On
}
Button Tilt up Release
{
Channel 132 Off
}
This used to work ok but now it requires the user to press and release the button twice before it will move the camera:-
Press and hold once - nothing.
Release
Press and hold again - camera moves.
Release - Camera Stops.
You have to press the button associated with the movement twice. ie you can't press the down once and then press the left button to make it work.
The zoom function does not appear to be affected.
I hope this explains the behaviour clearly enough.
Thanks,
God Bless,
Phil.
