This document was generated from CDN thread
Created by: null on 20-03-2007 12:37:43 PM
Hi,
I have a problem whereby we have to choose the primary tools required for service creation. There is another vendor in the frame (who is rather good), and they have routes into the organisation i'm currently working with.
1. Licensing has caused us a lot of grief, so I'd love to know what positive steps are being taken to make this a smoother process (for client licenses)
2. The service creation tools and direction (we don't know where its going i.e. no visibility or whether case id's allocated to improvements will ever get done).
All this boils down to a decision whereby thousands of ports of opportunity are now up for grabs including numerous customers.
I want to take this offline and have an internal discussion with whoever is in charge of the tools and service creation aspects.
Subject: RE: Roadmap / Decisions
Replied by: Michael Bochynski on 20-03-2007 01:05:43 PM
Karl,
Thank you for all your feedback. It is really very valuable for us to talk and listen to our users.
The new release of CVP - CVP 4.0 - does address several issues found in CVP 3.1. Licensing, for example, is no longer tied to IP addresses, which was a nuisance. In CVP 4.0 we also no longer ask for a specific session count for each server, allowing end-users to distribute sessions among servers to their liking.
All the feature requests and improvements are carefully reviewed by Product Managers and scheduled accordingly. As far as the status of each case is concerned, you could use either automated tools provided by Cisco or talk to your Business Representative.
With that said, I informed Kev Holmes, who should be your primary contact about your request. He should be contacting you soon and discussing your needs.
Karl, thank you again for all your feedback and I can assure you that we do value your input.
Regards,
Michael
Subject: RE: Roadmap / Decisions
Replied by: null on 20-03-2007 01:44:35 PM
Mike Thanks,
This is pretty urgent, this effects 20-30 customers and thousands of ports.
1. Multi-Tenanting
2. Committment to adaptors
3. New features into the tools
Subject: Product roadmap
Replied by: Cory Wright on 25-05-2007 01:56:37 PM
Hi,
Unfortunately, we cannot comment on new features in the product until we publicly announce them.
I suggest you work with your local channel sales representative to drive feature priorities. They have ways to make feature requests that affect customer opportunities. For those suggestions here in the forums, we usually open feature request cases internally.
You can use the Feature Requests forum for other feature requests. We always look at them and attempt to put them into new versions as soon as possible.
Thanks,
Cory
