This document was generated from CDN thread
Created by: Alkiviadis Zoupas on 05-05-2010 09:59:21 AM
Hi all,
is it possible to set the LineStatus through TAPI?
Based on certain event (not coming from telephony, CallManager world),
we want to set specific DN as busy.
thanks!
Alkiviadis
Subject: RE: set LineStatus using TAPI
Replied by: David Staudt on 05-05-2010 05:20:38 PM
It's not possible to mark the line as artificially Busy. A few options:
- Use the Do-Not-Disturb feature in later versions of the TSP
- Use AXL to modify the dial plan in a way to direct calls to the line elsewhere, or to cause a re-order (fast-busy) when the line is called
It might be helpful to understand the full scenario and why you want to do this.
