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Sandro Nardi
Spotlight
Spotlight

I found an issue during the configuration of Spark Hybrid services,
following the guide "Set Up Hybrid Call Service Connect"

https://itit.help.webex.com/docs/DOC-4266

STEP:

Update the Expressway-E Trust List with Cisco Collaboration Cloud Certificates

Before you set up the trusted connection between your on-premises and the cloud, you must retrieve the Cisco Collaboration Cloud certificates from the Expressway-E.

1    From Expressway-E, choose Applications > Hybrid Services > Certificate Management.
2    Click Get certificates to automatically install the root certificates for the authorities that signed the  Cisco Collaboration Cloud  certificates on to Expressway-E.

This means that the  Expressway-E  should automatically trust the certificates and be able to set up the secure connection.

On Expressway E version X8.8.2 the button "Application" is missing, but the page is reachable at:

https://<Expressway E Address>/fusioncerts

Comments
chkornutiak
Level 1
Level 1

That works.  It would be nice if Cisco published this SOMEWHERE in an installation guide.  Actually, the SPARK Hybrid deployment documentation is deplorable!

Sandro Nardi
Spotlight
Spotlight

Rate if helps :)

Marcel Imrich
Level 4
Level 4

Nice, thank you Sandro.

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