This document was generated from CDN thread
Created by: Chikeobi Njaka on 03-12-2009 10:21:08 PM
Dear Gang;
I have an applicaiton that is trying to place a terminal observer on phone before using the sendData method oc CIscoTerminal to send XML to it. The problem I see is that while the Terminal Observer causes all the new Generation phones (7961,75, 41, etc) to fire InService terminal events, the old generation phones do not.
Any ideas?
Subject: RE: Terminal Observer on Old Generation Devices
Replied by: Joseph Moskie on 04-12-2009 12:01:11 AM
what specific old generation devices are you referring to?
Subject: RE: Terminal Observer on Old Generation Devices
Replied by: Chikeobi Njaka on 04-12-2009 05:55:11 AM
Joseph,
Basically all non-G phones: 7940, 7960, etc
Subject: RE: Terminal Observer on Old Generation Devices
Replied by: Abhishek Malhotra on 01-02-2010 07:39:19 AM
Ideally you should be seeing TerminalInServiceEv on adding TerminalObserver assuming that device is registered. What is the phone model that you are using?
Also, provide us complete JTAPI log for the instance where the issue is seen along with UCM and JTAPI version.
