This document was generated from CDN thread
Created by: Victor Poriazov on 06-07-2011 01:11:09 AM
When booking an exernal audio dial-out participant, I need the MCU to make a pause when dialing out in order to enter a PIN or extension number.
E.g. I want the MCU to dial out to 555-1234, then wait 2 seconds, then dial PIN or extension 9999.
How can I do that from the TMS API and from the TMS app itself?
Thanks.
Subject: RE: TMS: Audio dial-out pause to allow entering a PIN or extension
Replied by: Steve kapinos on 06-07-2011 01:12:30 AM
DTMF sequencing can be done with Participant Templates in the TMS Booking UI with select device types.
Participant templates is an advanced participate type that is not available through the Booking API.
Subject: RE: TMS: Audio dial-out pause to allow entering a PIN or extension
Replied by: Victor Poriazov on 06-07-2011 01:14:21 AM
I am specifically interested in using the "Audio Dial out" participant type from the TMS API.
Is there any way at all to specify a pause in the number to be dialled out via the API?