Created by: Reach Company on 25-09-2010 06:06:42 PM Hi All, I tryed to call my IVR but after three minutes session disconnected, and my application on call studio is 30Minutes, please help me to configure time out session for my application Thanks All
Subject: Re: New Message from Reach Company in Customer Voice Portal (CVP) - General Replied by: Janine Graves on 26-09-2010 03:08:33 PM The problem is probably in the ICM Configuration Manager, when you create the Network VRU Script called GS,Server,V - it has a default timeout of 180s (3minutes), so that must be changed to something larger.
On 9/25/2010 2:06 PM, Cisco Developer Community Forums wrote: > Reach Company has created a new message in the forum "General > Discussion - All Versions": > > -------------------------------------------------------------- > Hi All, > I tryed to call my IVR but after three minutes session disconnected, > and my application on call studio is 30Minutes, > please help me to configure time out session for my application > Thanks All > -- > To respond to this post, please click the following link: > > <http://developer.cisco.com/web/cvp/forums/-/message_boards/message/2574756> > > or simply reply to this email.
-- Janine Graves 781-990-1040
Subject: Re: New Message from Reach Company in Customer Voice Portal (CVP) - General Replied by: Bill Westby on 25-09-2010 10:22:47 PM Check your ICM external script node timeout value. This is your GS (get speech) script. You have to specify a longer timeout that the default. Most of mine I have set at 600 seconds.
> Reach Company has created a new message in the forum "General Discussion - All Versions": > > -------------------------------------------------------------- > Hi All, > I tryed to call my IVR but after three minutes session disconnected, > and my application on call studio is 30Minutes, > please help me to configure time out session for my application > Thanks All > -- > To respond to this post, please click the following link: > > <http://developer.cisco.com/web/cvp/forums/-/message_boards/message/2574756> > > or simply reply to this email.
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