This document was generated from CDN thread
Created by: Ben Sunderland on 15-01-2012 06:22:23 PM
Its not impossible to miss web communicator calls in WebEx Social when using the softphone e.g. either your sound is turned off, or head phones are in but not worn etc etc. If using CWC w/ CTI + Cisco ip phone, you CAN see the missed call on the device , but with the softphone (which I use when working from home ) you can easily not know if you have missed a call or not.
Some sort of call log would address perhaps . (I realise visual voicemail does help to some extent but requires that the client has this component - we dont - and only works if a VM is left).
Subject: RE: Web communicator call log.
Replied by: Smita Upadhya on 13-08-2012 06:00:42 PM
Thank you for your comment. The enhancement request has been shared with the WebEx Social team and will be added to the product roadmap as appropriate. Please work with your business contact at Cisco for more details on the roadmap.
Thanks,
Smita Upadhya
