Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Created by: Tieying Xuan on 01-05-2013 09:26:17 PM Hi, A partner is looking for WebEx SaaS documents. I didn't find any in CDN nor Cisco web site. Could anyone help me?
Subject: RE: WebEx SaaS Replied by: Nathan Morrow on 02-05-2013 12:01:42 PM Hello, WebEx meeting service API documentation can be found under the Develop & Test menu at the top of this page. Documentation of the meeting product itself can be found in the support section of the partner's WebEx microsite and general information can be found on http://www.webex.com.
Subject: RE: WebEx SaaS Replied by: Tieying Xuan on 09-05-2013 12:49:13 AM Thank you, Nathan! Will ask the partner to download it. One more question, will the partner get case based support to these APIs, if they join CDN?
Subject: RE: WebEx SaaS Replied by: Nathan Morrow on 09-05-2013 11:12:33 AM Basic CDN account is required to access some documentation but getting started really doesnt require it. Enhanced development support (email and scheduled meeting) is availalbe as part of the Gold Developer Program (GDP) package that would be added to the WebEx enterprise account. GDP is required for production WebEx API usage. GDP will enable APIs on the production site and also provides a dedicated test site for development and testing. Without GDP, development support is limited to this community forum. Support for the WebEx product is provided by the technical support team.
Subject: RE: WebEx SaaS Replied by: Tieying Xuan on 09-05-2013 10:16:05 PM Thank you for the quick reply! But some partners are ISV (individual service vender). They may not have WebEx enterprise account. If so, they could get forum based support right now. And one more question, how can they apply GDP? Should they contact Cisco sales team?
Subject: RE: WebEx SaaS Replied by: Nathan Morrow on 10-05-2013 12:04:36 PM GDP is an add-on to a new or existing enterprise account. Sales can help add it, account manager can also help for existing accounts. We only have the capability of providing a limited demo for API without an existing enterprise account or GDP.
Subject: RE: WebEx SaaS Replied by: Tieying Xuan on 12-05-2013 10:10:40 PM Hi Nathan, Thank you! I'll ask the partner to contact PAM.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:
