This document was generated from CDN thread
Created by: PRAKASH MOHAPATRA on 28-10-2013 08:14:12 AM
we are using CVP 8.0 and NSS 5.0 with external grammar files for recognization of user input and environment is standandalone model call flow.
if user entered any wrong input either voice / DTMF cvp is taking nearly 25 seconds delay to play no match1 menu option prompts.
if any one have idea how to reduce the delay seconds please suggest me.
Subject: Re: New Message from PRAKASH MOHAPATRA in Customer Voice Portal (CVP) - Gen
Replied by: Janine Graves on 28-10-2013 11:42:54 AM
You can try setting these VoiceXML properties in the bottom of the Settings tab of the element that collects the caller input: interdigittimeout 3s (for dtmf) incompletetimeout 1s (for speech reco)
