This document was generated from CDN thread
Created by: David Nguyen on 12-02-2010 04:36:40 PM
With zero-duration call logging enabled, how can I tell the difference between an abandoned call, and a call failure?
Subject: Re: Zero duration call
Replied by: David Nguyen on 12-02-2010 04:36:40 PM
The following will be true regarding an abandoned call (where the handset was lifted, but a call was never attempted
dateTimeConnect will be zero
destCauseCode will be zero
origCauseCode is 16 or zero (depending on the device - phone or gateway)
Created by: David Nguyen on 12-02-2010 04:36:40 PM
With zero-duration call logging enabled, how can I tell the difference between an abandoned call, and a call failure?
Subject: Re: Zero duration call
Replied by: David Nguyen on 12-02-2010 04:36:40 PM
The following will be true regarding an abandoned call (where the handset was lifted, but a call was never attempted
dateTimeConnect will be zero
destCauseCode will be zero
origCauseCode is 16 or zero (depending on the device - phone or gateway)