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This session was dedicated to an in-depth exploration of Local Gateway (LGW) concepts within the WebEx Calling framework, emphasizing the critical configurations and troubleshooting considerations across various network layers. Participants will gain comprehensive insights into registration methodologies, licensing prerequisites, and call routing mechanisms, ensuring a robust understanding of the foundational components. Additionally, the session delved into site survivability concepts, providing an overview of its configurations and operational significance. This holistic approach is designed to equip attendees with the necessary knowledge to effectively implement and maintain seamless communication infrastructures.
Introduction - This session is invaluable to customers as it empowers them with the technical knowledge and practical skills necessary to optimize their WebEx Calling infrastructure. By understanding LGW concepts, configurations, and troubleshooting techniques, customers can ensure seamless integration with their existing systems, reducing downtime and enhancing communication reliability.
Prerequisites - SIP protocol knowledge, WebEx Calling and control hub, Background functionalities of registration and SRST architecture
Configuration - Please refer the WebEx calling official documentations https://help.webex.com/en-us/article/jr1i3r/configure-local-gateway-on-cisco-ios-xe-for-webex-calling
Verification - Lab demonstration
Limitations
Q&A
Experts Details
Manpreet Kaur: Collaboration Engineer
Manpreet is a skilled Cisco Collaboration Engineer with 4.5 years of experience. She specializes in troubleshooting CUBE/Voice Gateways and works with a variety of protocols, including SIP, H323, and ISDN. Manpreet plays a crucial role in supporting the MultiService (MS) team. Her expertise extends to CUCM troubleshooting, and she holds several certifications, including CCNA, CCNP, DevNet and VCP. In addition, she has conducted training sessions for early-career and premium support teams at Cisco and has led case bashing sessions with GDP (outsourced) employees to enhance their troubleshooting capabilities.
Harshitha Kandru: TAC Collaboration Engineer
Harshitha is a TAC collaboration engineer with 2.5 years of experience in MS (Multi-Services) technology. She is skilled in CUBE/Gateway troubleshooting and analysis, as well as handling a variety of features and integrations revolving with the protocols like SIP,MGCP,H.323,FXO/FXS. In addition, she is actively collaborating with Vriddhi Labs to offer engineers extended lab support. Cisco Certified DevNet Associate, CCNA, and CCNP-Implementing and Operating Cisco Collaboration Core Technologies certifications have been earned along the way.
Bommu Sidhu: TAC Collaboration Engineer
Siddu is a TAC Collaboration Engineer with 1.5 years of focused experience in Multi-Services (MS) technology. He demonstrates expertise in troubleshooting and analyzing CUBE and Gateway systems, proficiently managing a diverse range of features and integrations involving protocols such as SIP, MGCP, H.323, and FXO/FXS. Moreover, his technical acumen extends to APPs troubleshooting. Siddu's professional qualifications are further underscored by his certifications, including the Cisco Certified Network Associate (CCNA) and DevNet.
