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Hello,deployment of CMS 2.5.2 for a customer in progress here. The cluster is made up by 2 nodes (say 10.10.10.1 and 10.10.10.2). Below described behaviour was noticed.Occasionally (roughly 1 time a day) the WebRTC access splash page does not show as...
I experienced an issue when using the API commands on a Codec Pro vie the serial port: the command:xCommand Phonebook Search PhonebookType: Corporategives this response:*r Result (status=Error): \x0D\x0A*r Result Reason: "Unknown command"\x0D\x0A*r R...
Hello, A VC system receive a call during a few seconds without ever accept it and the call is disconnected (see the file attached). In the opposite, this specific system can call anyone. So, we think the signalling flows aren't opened in on...
Hi Team, In our infrastructure, we have 48 PGs (24 active & 24 passive) across 2 data centers. We want to setup a automatic daily health check for the PGs before the business day start so that none of the CTI clients fails. Please suggest a best way t...
I am trying to create a script where you indicate a specific time in the UCCX and the IVR calls you back on that time, for now I have only made it so that it calls you on the XX:00:00 mark, exactly on the hour. I can not alter specifically minutes in the ...