With CUCM 6.1, when trying to add a new device or modify an existing device using CUCM Admin Page, the following error message is received
Access to the requested resource has been denied.
The attempted action was a violation of security protocols and will not be allowed.
Please try another action
1. The issue can occur if any of the text field on the Add End User Page contains the string HREF. Adding/modifying a user with letters HREF in name triggers the error. The string "HREF" denotes an HTML attribute specifying the location of a Web resource. This is a string that is not allowed due to security protocols. The issue is documented by Cisco Bug ID CSCsu99802. To solve the issue, try not to use HREF within the string of the username or devicename being added.
2. If you get this error when trying to add a clause to the route filter, make sure that you are understand the restrictions when using route filters:
Use route filters only with the @ route pattern to reduce the number of route patterns created by the @ wildcard. A route filter applied to a pattern not containing the @ wildcard has no effect on the resulting dial plan.
The logical expression you enter with the route filter can be up to 1024 characters, excluding the NOT-SELECTED fields.
As you increase the number of logical clauses in a route filter, the refresh time of the configuration page also increases and can become unacceptably long.
For large-scale deployments, use explicit route patterns rather than the @ wildcard and route filters. This practice also facilitates management and troubleshooting because all patterns configured in Unified CM are easily visible from the Route Pattern configuration page.
3. Restart the RIS Data Collector and Cisco Database Layer Monitor Services.
4. This error message can also occur when the extension already exists on the device and you try to add it again. Make sure that the extension does not exists already. Also make sure that you do not have an already existing translation pattern on the system for the DN you are trying to add.
We are looking to deploy a and b side of ucce across two locations for DR. Is there a requirement to ha e a physical different circuit between the locations? It has been suggested we need a dedicated circuit between locations, even different carriers...
The last few months we have been having a lot of issues with PCP failing when trying to provision phone lines to new users and even more often there are issues when trying to delete users who have left the business.I've been on a few support calls with Ci...
Furloughed user cannot access/change/cancel meetings that were previously created.We had to add her to the app_Spark group to get her account active.User can set up new meetings as needed, but user does not have permission to cancel prior recurring meetin...
Hi there, We are deploying the Webex application during SCCM task Sequencing. The installer leverages the SITEURL command to integrate the default URL for the users. As we have multiple sites configured globally, we need to populate that ...
Recently I have been trying to improve our QoS policies to improve the quality of voice calls. I finally created a SPAN port to our SIP router and started capturing some packets. I discovered that out Jabber client voice traffic is not being tagged with t...