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Unity - Message Store Configuration Wizard







          Message Store Configuration Wizard is a tool which you run after Cisco Unity Installation and Configuration Assistant (CUICA) where you choose partnership with either Microsoft Exchange server or Lotus Domino. You need to decide where to home new mailboxes in your message store when they are added through the Cisco Unity System Administration windows.


          MSCW is mainly used to change partnter server from Exchange 2003 to Exchannge 2007/2010.


Setting Up the Message Store Configuration  Wizard


The Message Store Configuration Wizard asks you to choose the  following:


  • A message store

  • The location for new mailboxes

  • Your directory services account


Changing the Partner Server for Cisco Uinty to an Exchange 2007/2010 Server.


In the Add/Remove Programs > Control Panel, run the Cisco Unity Message Store  Configuration wizard,

and select the following options:


For the message store version

Select Microsoft Exchange 2007/2010.

For the server

Select the Exchange 2010 server that you want

to  use as the partner Exchange server.




For issue like -Not able to retrieve voice mails with new exchange server





Run Permissions wizard and Message Store Configuration Wizard to select the new partner exchange server for unity.

For further information Refer -

Cannot Complete Cisco Unity Installation - Receive Error when Running Message Store Configuration Wizard

Document on Changing the partner server to Exchange -2010

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