Introduction
This document explains the solution for the Web setup errors
The information in this document is based on testing this feature on UCCE 8.5(2)
Error :- HTTP Error 500
Resolution :-
Use the following steps to resolve the error “HTTP ERROR 500.0 - Internal Server Error calling LoadLibraryEx on ISAPI filter
"E:\icm\tomcat\bin\i386\isapi_redirector2.dll failed” when starting Web Setup:-
1. Using Windows Explorer, right-click the folder c:\icm and select properties.
2. Select the Security tab in the icm Properties window.
3. Verify the permissions for the Administrators role is set to Full Control (all items checked under Allow). If the permissions are not set correctly then click the Edit button and modify the permissions.
4. Verify the permissions for the Users role has a check mark under Allow for the following:-
• Read & Execute
• List folder contents
• Read
• Special permission
5. If the permissions are not set correctly then click the Edit button and modify the permissions.
Error:-HTTP Error 404.0 - Not Found.The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.
Resolution :-
Use the following steps to resolve the error “HTTP Error 404.0 - Not Found.The resource you are looking for has been removed, had its name changed, or is temporarily unavailable"
1.) Open Internet Information Service Manager.
2.) Navigate Sites->Default Web Site.
3.) Click on ISAPI filters. Check the number of filters configured.
There should be only one filter -> tomcat. Make sure the filter is pointing to the executable isapi_redirector2.dll from directory <instalDrive>:\icm\tomcat\bin\i386.
If there are no filters, please create one with name tomcat and select the executable isapi_redirector2 from location <instalDrive>:\icm\tomcat\bin\i386.
4.) Restart Apache , IIS and WWW services.
