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Coty Condry
‎03-08-2022

Cisco Employee
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30 Helpful Vote
1 Accepted Solution
10 Helpful Vote
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Member since ‎07-23-2012
32
Posts
26
Helpful
1
Solution

Re: Here is an example Node.js App Gateway for PCCE 11.6

Created by in Contact Center
12-17-2018
12-17-2018
Unfortunately I think the only way to do that is to use Set Variable to copy values from Call.user i...

Re: Here is an example Node.js App Gateway for PCCE 11.6

Created by in Contact Center
12-15-2017
12-15-2017
I don't have any dockerizing process for this. I'm just running this service on a linux VM using sys...

Re: Here is an example Node.js App Gateway for PCCE 11.6

Created by in Contact Center
12-15-2017
12-15-2017
no, I haven't built anything like that. Someone could probably take this code and make it work for G...

Here is an example Node.js App Gateway for PCCE 11.6

Created by in Contact Center
09-09-2017
09-09-2017
Hello,I got excited about using the Application Gateway in the newly-released PCCE 11.6, so I wrote ...

This is only supported in

Created by in Contact Center
04-04-2017
04-04-2017
This is only supported in UCCE deployments and requires and authorization server to manage permissio...

SSO Agent authentication using REST API

Created by in Contact Center
02-10-2017
02-10-2017
How do I get an SSO agent to authenticate on Finesse using the REST APIs? I can't seem to do it just...

Re: Embedded Salesforce gadget not working

Created by in Contact Center
03-25-2016
03-25-2016
It's no longer supported. You will need to use a workflow to pop Salesforce into a new browser tab.

Re: Difference in Finesse 11 Dialogs?

Created by in Contact Center
03-02-2016
03-02-2016
How did you get onLoad to fire with the Finesse 11.0.1 JS library?? I'm having the same problems try...

Re: Finesse Gadget Doesn't work on Agent Browsers

Created by in Contact Center
11-19-2015
11-19-2015
Hmm… Does IE display any errors in the developer tools console (javascript console)?

Re: Finesse Gadget Doesn't work on Agent Browsers

Created by in Contact Center
11-19-2015
11-19-2015
Can you paste the the HTML content of your gadget, where it loads the JavaScript files? I'm curious ...

Re: Finesse Gadget Doesn't work on Agent Browsers

Created by in Contact Center
11-18-2015
11-18-2015
Does your gadget javascript code have any "console.log()" calls? IE doesn't like those if the develo...

Ok, I have figured the max

Created by in Contact Center
09-11-2015
09-11-2015
Ok, I have figured the max amount of abridged hex-to-ascii code we can do in ICM custom functions (t...

If you are only receiving

Created by in Contact Center
09-11-2015
09-11-2015
If you are only receiving numbers in the UUI string, you can use the attached ICM custom function to...

Re: external web application in cisco finesse

Created by in Contact Center
08-05-2015
08-05-2015
Are you able to get this page working in an iframe in a standalone webpage, outside of Finesse? I'd ...

I am having this problem in

Created by in Contact Center
06-09-2015
06-09-2015
I am having this problem in my lab as well (though it's version 10.5). I was able to get data by fai...
Public Statistics
Date Registered ‎07-23-2012 11:59 AM
Date Last Visited ‎03-08-2022 05:20 AM
Total Messages Posted 32
Total Helpful Votes Received 26
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