Collaboration, Voix et Vidéo

SIP TRUNK between CUCM and CMS

Dear,I have a sip Trunk between cucm and cluster of cms .the problem is that the trunk link is not stable , from time to time (no more than 7 minutes) the SIP trunk status is switched to "no service"Could I have a help from you.

Issue with Agent List Not Automatically Refreshing in Webex CC Desktop

I am writing to report an issue I am facing with Webex Contact Center Desktop. The list of agents does not refresh automatically, and I am required to manually refresh the interface each time to see the current status of the agents. This is causing d...

Cisco DX80 et ZOOM meeting

Bonjour Nouvel utilisateur d'un Cisco DX80, et novice, j'aimerais l'utiliser pour rejoindre des sessions de réunion Zoom. La version est Room Os CE 9.15.17... etc. et mon abonnement Webex est "Gratuit". L’accès à Control Hub Webex pour ajouter cette ...

Honoré d'être Technical Reviewer d'un livre sur Cisco Collaboration

Je suis ravi et honoré d’être le technical reviewer du livre intitulé "Cisco Collaboration Infrastructure for Enterprise Solutions," écrit par un expert CCIE collaboration avec AVA™ - An Orange Education Label. En tant qu'auteur passionné ayant publ...

How do to find out the dscp range with DSCP Wildcard Mask in an ACL ?

Hi, in the exemple below it says the range for dscp value 30 with dscp-mask 30 is 33 through 63.How do you calculate the range for the dscp mask? Do you just add 30 to 33 ? ExampleIn the following example, an ACL looks at traffic that is sent from su...

CUCM 12.5 "No applications have been installed."

Hi, for a few weeks I have been facing this error "No applications have been installed." on my cucm at version 12.5 when I try to go to the ccmadmin interface. After my research, I read that it was a recognized bug, but I couldn’t figure out how to f...

Cisco VOIP Technologies

Hello,I'm new to learning VOIP on Cisco phones, and I'm having trouble finding clear information about the following Cisco technologies:Cisco Unified CM (CallManager) PUB SUBCisco Unity Connection Administration PUB SUBCisco Unified Attendant Console...

DRF local and master down

Hiwhen i launch cucm backup manual to UCM,IM&PR,and CDR it stuck and say failed to initiate backup after i restart them (services DRF) in sub and pub, if select only CDR it success, same for IM&PR and UCM but if select all (three) it stuck in 51% and...

Résolu! set router as ntp server and port 123

Hi i have router cisco gw voice 4400, and cluster CUCM 12.5 PUB and SUB, i want to set router as server ntp with ntp server master 1, after i want to associate cluster with this ntp server (utils ntp server add ip router it gives me error not add), i...

CMS and CUCM compatibility

Hello, I plan upgrading my CMS version for 3.7 to 3.9.1. I can't find the minimum CUCM version required for 3.9.1 version

Call and Share Buttons appearing along bottom of screen

Hi,We have multiple cisco room kits ranging from mini to Plus at a number of our client sites. We are having this issue where some the call and share screen buttons are appearing on the main display as well as being on the touch panel. I've been thro...

call on WEBEX gets disconnected

I have two VoIP applications installed on my computer that use my audio device, specifically a JABRA headset. When I receive a call on CISCO WEBEX, I need to check the "RETRAIT" box on ALCATEL LUCENT IPSOFTPHONE to avoid receiving a duplicate call on...

Résolu! CISCO collaboration solution for a small and medium-sized business

Hello Team, for a company with fewer than 30 users. What is the least expensive on-premise solution to offer to implement a CISCO collaboration solution?

sip trunk - disconnect cause 102

Hi dears,We configured a sip trunk with our provider. we successfully registered but incoming calls are not working. We get disconnect cause 102. Can you please helpMy router config : FUIG#sh runBuilding configuration... Current configuration : 19227...

CMS Smart license enforcement

hi, i have register my cmm with new token but cms does not update the new license duration and cmm show enforcment in 2 day although the license meeting is in compliance as show in attached file

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