Gateway service API (wsapi) xcdr keeplive

Chester Rieman · ‎08-19-2022

Hi Folks,

Trying to use WSAPI to gather CDRs from a CUBE. I can get the app registered and it receives CDRs but fails after a time due to an inaccurate ResponseXcdrProbing message my app sends back. I followed the example of the xcc probing response shown in the doc https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/CUCIS_API/CUCIS_API_Guide/CUCISA_MSG.html but I get back a 200 with Unknown XML tag.

Here is the probe response I am sending.

<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n
<soapenv:Envelope xmlns:soapenv=\"http://www.w3.org/2003/05/soap-envelope\">\n
<soapenv:Body>\n<ResponseXcdrProbing xmlns=\"http://www.cisco.com/schema/cisco_xcdr/v1_0\">\n
<msgHeader>\n
{RID}\n
{TID}\n
</msgHeader>\n
<sequence>{SEQ}</sequence>\n
</ResponseXcdrProbing>\n
</soapenv:Body>\n
</soapenv:Envelope>"

Here is the error I get back in the 200 OK
<SOAP:Envelope
xmlns:SOAP="http://www.w3.org/2003/05/soap-envelope"
xmlns:xml="http://www.w3.org/XML/1998/namespace">
<SOAP:Body>
<SOAP:Fault>
<SOAP:Code>
<SOAP:Value>
SOAP:Sender
</SOAP:Value>
<SOAP:Subcode>
<SOAP:Value>
XML PARSER ERROR
</SOAP:Value>
</SOAP:Subcode>
</SOAP:Code>
<SOAP:Reason>
<SOAP:Text
xml:lang="en">
An unknown XML tag has been received
</SOAP:Text>
</SOAP:Reason>
<SOAP:Detail>
<XMLParserError>
<errorXMLDetail>
ResponseXcdrProbing
</errorXMLDetail>
<errorXMLMsg>
<?xml
version="1.0"
encoding="UTF-8"
?>
<soapenv:Envelope
xmlns:soapenv="http://www.w3.org/2003/05/soap-envelope">
<soapenv:Body>
<ResponseXcdrProbing
xmlns="http://www.cisco.com/schema/cisco_xcdr/v1_0">
<msgHeader>
<registrationID>
123B97C:XCDR:myapp:158
</registrationID>
<transactionID>
125CA18:679
</transactionID>
</msgHeader>
<sequence>
1
</sequence>
</ResponseXcdrProbing>
</soapenv:Body>
</soapenv:Envelope>
</errorXMLMsg>
</XMLParserError>
</SOAP:Detail>
</SOAP:Fault>
</SOAP:Body>
</SOAP:Envelope>

GW debug shows

*Aug 17 18:14:05.079 EDT: //WSAPI//OUTGOING_MESSAGE:: type 3 SolicitXcdrProbing:
*Aug 17 18:14:05.079 EDT: registrationID 1B54074:XCDR:myapp:246
*Aug 17 18:14:05.079 EDT: sequence 8
*Aug 17 18:14:05.079 EDT: interval 120
*Aug 17 18:14:05.079 EDT: failureCount 4
*Aug 17 18:14:05.079 EDT: registered 1
*Aug 17 18:14:05.079 EDT: providerStatus 1
*Aug 17 18:14:05.079 EDT: //WSAPI/XCDR/wsapi_xcdr_encode_outbound_msg:
*Aug 17 18:14:05.079 EDT: //WSAPI/XCDR/wsapi_xcdr_encode_outbound_msg: Exit
*Aug 17 18:14:05.115 EDT: //WSAPI/XCDR/wsapi_xcdr_operation_unknown_namespace:
*Aug 17 18:14:05.123 EDT: //WSAPI/XCDR: magic[0x40BE] state[STEADY] owner[0x3F2ACACC] debFlag[6] sequence[9] failureCount[4] msgStatusHdlr[0x363EC528] timerExpiredHdlr[0x363EC3CC]
*Aug 17 18:14:05.123 EDT: //WSAPI/XCDR/wsapi_prober_response_validate:338: msg send_status[SUCCESS], msg resp_status[FAILED]req_msg_type[3], resp_msg[0x0] sequence[8]
*Aug 17 18:14:05.123 EDT: //WSAPI/ /wsapi_prober_response_validate: Prober resp invalid

I could not find a good example of ResponseXcdrProbing but there was an example of ResponseXccProbing in the doc which is what I went by, apparently there is a difference between XccProbing and XcdrProbing responses. If anyone has a working example of ResponseXcdrProbing, I would love to see what it looks like.

Thanks!

dstaudt · ‎08-24-2022

Can you try <ResponseXcdrProbings> with an 's' on the end (for extra confusion?)

Attaching a copy of the WSDLs I found - not sure if the matching version is available on the box itself..?

Chester Rieman · ‎08-24-2022

Thanks David, I wondered about the wsdl - I did find a copy in another community, would be nice if we could get it via the normal method.

Anyway - No joy

*Aug 24 15:29:32.869 EDT: //WSAPI/INFRA/4/0/wsapi_https_recv: xml_parser_msg_parse fail, reason 7
*Aug 24 15:29:32.869 EDT: //WSAPI/INFRA/4/0/wsapi_response_xml_fault:
*Aug 24 15:29:32.869 EDT: //WSAPI/XCDR/wsapi_xcdr_operation_unknown_namespace:
*Aug 24 15:29:32.869 EDT: //WSAPI/INFRA/4/0/wsapi_response_xml_fault: Exit
*Aug 24 15:29:32.869 EDT: wsapi_https_data_write: <?xml version="1.0" encoding="UTF-8"?><SOAP:Envelope xmlns:SOAP="http://www.w3.org/2003/05/soap-envelope" xmlns:xml="http://www.w3.org/XML/1998/namespace"><SOAP:Body><SOAP:Fault><SOAP:Code><SOAP:Value>SOAP:Sender</SOAP:Value><SOAP:Subcode><SOAP:Value>XML PARSER ERROR</SOAP:Value></SOAP:Subcode></SOAP:Code><SOAP:Reason><SOAP:Text xml:lang="en">An unknown XML tag has been received</SOAP:Text></SOAP:Reason><SOAP:Detail><XMLParserError><errorXMLDetail>ResponseXcdrProbings</errorXMLDetail><errorXMLMsg><?xml version="1.0" encoding="UTF-8"?>
<soapenv:Envelope xmlns:soapenv="http://www.w3.org/2003/05/soap-envelope">
<soapenv:Body>
<ResponseXcdrProbings xmlns="http://www.cisco.com/schema/cisco_xcdr/v1_0">
<msgHeader>
<registrationID>2B190:XCDR:myapp:2</registrationID>
<transactionID>65B34:8</transactionID>
</msgHeader>
<sequence>2</sequence>
</ResponseXcdrProbings>
</soapenv:Body>
</soapenv:Envelope></errorXMLMsg></XMLParserError></SOAP:Detail></SOAP:Fault></SOAP:Body></SOAP:Envelope>
*Aug 24 15:29:32.869 EDT: //WSAPI/INFRA/wsapi_https_post_action: Exit
*Aug 24 15:29:32.881 EDT: //WSAPI/INFRA/wsapi_httpc_post_callback:
*Aug 24 15:29:32.881 EDT: //WSAPI/INFRA/2/1/65B34:8:tx_contextp 229049EC tx_id 8 context1 (2 2) context2 (1 1) status 200
*Aug 24 15:29:32.881 EDT: //WSAPI/INFRA/2/1/65B34:8:tx_contextp 229049EC tx_id 8 context1 (2 2) context2 (1 1): msg_type 3,
*Aug 24 15:29:32.881 EDT: wsapi_httpc_post_callback: OK
*Aug 24 15:29:32.881 EDT: //WSAPI/XCDR: magic[0x40BE] state[STEADY] owner[0x22C5B480] debFlag[6] sequence[3] failureCount[1] msgStatusHdlr[0x363E8828] timerExpiredHdlr[0x363E86CC]
*Aug 24 15:29:32.881 EDT: //WSAPI/XCDR/wsapi_prober_response_validate:338: msg send_status[SUCCESS], msg resp_status[FAILED]req_msg_type[3], resp_msg[0x0] sequence[2]
*Aug 24 15:29:32.881 EDT: //WSAPI/ /wsapi_prober_response_validate: Prober resp invalid

I see this in the debugs and wondering what namespace it wants:

*Aug 24 15:33:33.102 EDT: //WSAPI/XCDR/wsapi_xcdr_operation_unknown_namespace:

I'm open to any other suggestions you may have, I'm down to just trying random changes in my response message.

Thanks!

Chester Rieman · ‎08-25-2022

This post has the same errors except for the xcc provider, I reached to see if/how he resolved it.

https://community.cisco.com/t5/other-network-architecture-subjects/gsapi-xcc-error-response-from-router-for-responsexccprobing/td-p/3397846

dstaudt · ‎08-25-2022

Maybe try removing the namespace altogether from <ResponseXcdrProbings>?
The WSDL above is fairly broken, it seems. After hacking on it some to the point I could generate a request in SoapUI, I noted that no namespace seems to be included in the requests, e.g.:

As there is not much documentation available, and few (no?) folks still around familiar with it, might need to inquire with TAC