CISCO ID NUMBER

[Michael Mutua]

My CCNP Certificate license expired two yrs ago.

In an effort to have it renewed, i sat for the 300-415 ENSDW1 exam and passed.

Unfortunately i was issued with a new Cisco ID number is CSCO14X30xxx which is different form the earlier CSCO11X86yyy

Is it possible to have this new Cisco ID number changed to reflect with the old one? 

I believe this will also help automatically renew my certifications line CCNA

Kindly assist

[balaji.bandi]

I do not remember correctly there is validity for the certification expired one. did you login using new CCO id nd took the exam ?

may be write to learning team from the portal you loggedin.

[Michael Mutua]

Cisco have reached out, we will be merging the two profiles

[balaji.bandi · Accepted solution]

glad all good now. 

[Michael Mutua]

This was resolved, am grateful

[xcjamz · Accepted solution]

Sent you a message Michael. Thanks