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davwalle
Cisco Employee
Cisco Employee

Announcement of End of Orderability for Webtext Offer via Solutions Plus

Overview of Announcement ID1031768

Cisco announces the end-of-orderability dates for the Webtext offer via Solutions Plus. This includes offers with Top-Level SKU WBT-APPS. All the affected products have no replacement. Webtext will no longer be available from the Cisco Pricelist.

The last day to order the affected product(s) is outlined in the tables below. Customers with active service contracts will continue to receive support directly from Webtext as outlined in the tables below.

Table 1 describes the milestones, definitions, and dates for the affected product(s).

Table 2 lists the product part numbers affected by this announcement.

 

Table 1.  End-of-Orderability Date for Webtext Perpetual Licensing via Solutions Plus

Milestone

Definition

Date

Webtext End-of-Orderability Date:

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

May 3, 2023

 

Product Part Numbers

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement

Replacement Product Description

WBT-APPS

Webtext SolutionsPlus Package

No Replacement

No Replacement

Webtext Option Items

WBT-CCM-UCCX-B

UCCX Basic: 30 agents, set-up, 1 yr fees, Silver support

No Replacement

No Replacement

WBT-CCM-UCCX-E

UCCX Enhanced: 30 agents, set-up, 1 yr fees, Gold support

No Replacement

No Replacement

WBT-CCM-UCCE

UCCE Bundle, 100 agents, set-up, 1 yr fees, Gold support

No Replacement

No Replacement

WBT-CCM-PCCE

PCCE Bundle, 100 agents, set-up, 1 yr fees, Gold support

No Replacement

No Replacement

WBT-DPM

Jabber Bundle, 30 agents, set-up, 1 yr fees, Gold support

No Replacement

No Replacement

WBT-SNA-SUS

Outbound notifications API, 1 YR Gold level support

No Replacement

No Replacement

WBT-CCM-DRC

Dollar rated code for additional agents of WBT-CCM

No Replacement

No Replacement

WBT-DPM-DRC

Dollar rated code for added DID numbers with Jabber bundle

No Replacement

No Replacement

WBT-SN-DRC

Dollar rated code for added Smart Notifications for outbound

No Replacement

No Replacement

Included Items

APPS-WBT-S-LC

License certificate for Webtext

No Replacement

No Replacement

 

 

For questions or comments please contact: sales@webtext.com

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