We are using finesse API and developing a phone application. I have a supervisor team notification related question below:
Supervisor is logged into finesse and explicitly subscribed to team notifications events. When finesse server goes down or someone logs using same credentials, a phone status disconnected event come from finesse. After this has happened even if we try to unsubscribe from team notifications events we get error because the connection has already been disconnected.
Question:
- Does that mean that we don’t have to explicitly unsubscribe from team notifications after phone status is disconnected?
- Will leaving these dangling subscription effect finesse in anyway?
- Will these dangling subscription be automatically cleared by finesse? If not how can we do it even after phone status is disconnected?
Thanks,
Ankush Asthana
