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Can I use in ECC variable string with some Code Page?

KrzysztofG
Beginner
Beginner

Can I use in ECC Variable string with some Code Page or do I have to use ascii string only?

I would like to get data in Central-European encoding from database and send in ECC var.to agent desktop.

When I send this ECC variable from IVR to ICM(5.0), I see in IVR log file error:

%MIVR-LIB_ICM-3-ENCODING_ERROR:ICM Message encoding error: ICM Message=RUN_SCRIPT_RESULT,Call id=519,Media id=2993/1,Exception=java.net.ProtocolException: invalid ASCII character: ś

1 Reply 1

vmoopeung
Contributor
Contributor

use PeripheralVar's - ICM recognizes the data returned by IPIVR.

This can be a solution

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