Hello!!
I have a IPCC EXPRESS script running where I accept a call, playout a prompt, and then redirect the call to a PSTN Phone.
On that PSTN Phone I see as CLID the extension of the redirecting CTI-Port.
But I would like to transmit a different extension as CLID.
I tried to change the "external phone number mask" field in the CTI-Port configuration, but no success.
When I configure the "extenel phone number mask" on a normal hard phone, it works fine. So in general that "externel numbering" thing is working.
Thanks for your help!