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Cisco historical reporting scheduler problem

Ahmed Awida
Level 1
Level 1

Hi guys,i have a stituation where the scheduler runs dialy at 9 am to generate reports of the previous day with no end date .

The client works from 9:30 am till 6:30 pm ,but the reports always show the details from 12 pm till 6:30.It never show AM.

Does any one know the reason ?

Thanks in advance.

2 Replies 2

What version of UCCX are you using?

System version: 9.0.1.10000-100