Hi.
Im having trouble with a script in my Contact Center.
I have a working script with a "Caller Input" Menu and "Call Consult Transfer"
The Error accours, when I call
the DN of the Menu and I press 2.
The DN has forward-NoAnswer to his Cellphone.
When the script gets to the Call Consult Transfer it rings 4 times (20 sec) and the starts dialing the Cellphone. When the Cell phone gets the call it immideatly drops the call. You cant press the Answer Button fast enough!.
When call directly to the DN and it does not answer, it forwards the call correctly to the Cell phone.
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Does anyone have a clue ?