01-18-2018 04:28 AM - edited 03-14-2019 05:52 PM
Hello,
strange situation with queue statistics in finesse (ucce + finesse), where are no information about calls, agents and time in queue statistics gadget. Can anyone say what might be the reason?
Solved! Go to Solution.
01-18-2018 04:51 AM
problem solved,
just need to enable queue stat in Finesse -- utils finesse queue_statistics enable
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