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Finesse queue stats

Dmitry Sidorov
Beginner
Beginner

Hello,

strange situation with queue statistics in finesse (ucce + finesse), where are no information about calls, agents and time in queue statistics gadget. Can anyone say what might be the reason? 

1 Accepted Solution

Accepted Solutions

Dmitry Sidorov
Beginner
Beginner

problem solved,

just need to enable queue stat in Finesse -- utils finesse queue_statistics enable

View solution in original post

1 Reply 1

Dmitry Sidorov
Beginner
Beginner

problem solved,

just need to enable queue stat in Finesse -- utils finesse queue_statistics enable

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