Finesse Refresh Custom Wallboard Gadget

[cisco.itsd]

We have created a custom Wallboard in IIS that contains agent data and we are displaying it in the Finesse Desktop.

The wallboards stats update every 15 secs, therefore we would like the gadget in Finesse to update these changes.

Is there any methods / code to have this gadget update at a set interval, perhaps every 15 seconds. We have been unable to find how to do this.

Thanks

[ewindgat · Accepted solution]

There is a TIMER_TICK that is published every second with the TIME_TICK_EVENT.

You would need to initialize the ContainerServces and hook up a handler to the event, like this…

finesse.containerservices.ContainerServices.init();

finesse.containerservices.ContainerServices.addHandler(finesse.containerservices.ContainerServices.Topics.TIMER_TICK_EVENT, _timerTickHandler);

There is more on this topic in the Developer Guide on page 257.