I can use that code for a single CSQ. However I cannot seem to modify the syntax for multiple queues. I just want to have the wallboard display 3 out of the 10 queues. I want to filter based on department.
Do you have the syntax to filter on two or more queues?
strsql = "SELECT CSQName, loggedInAgents, availableAgents, callsWaiting, callsHandled, totalCalls, callsAbandoned, convoldestContact, convLongestWaitDuration, endDateTime FROM RtCSQsSummary where (CSQName = 'MyCSQ1') or (CSQName = 'MyCSQ2') or (CSQName = 'MyCSQ3') ORDER BY CSQName"
That worked great. However I changed my version of Wallboard to 2.5. I was getting prompted to login to the web page everytime I launched it via the browser for the GilaWallboard version. When I switched to V2.5, I never got prompted for login credentials.
I just have another question.
I have numerous queues. The "Agent Status" will show the same agent multiple times because of being a resource in the various queues.
Is there a way to only show the agent once in wallboard? Also, is there a way to filter the agent instead of listing all agents in UCCX?