IP IVR Integration using socket tcp

[c.vidal]

I work in a proyect with IP IVR 3.5.

To access the data base is needed to do using a service in the middle tier, for example tuxedo or Mqserie, is not possible to access the data base in direct way. At this time the customer has a developed service in house. The customer needs to know if it is possible for the IPIVR communicating using socket tcp.

Regards

Camilo Vidal

[yogeswar]

Hi,

You can write custom java classes and use the same in CRS editor.

For IPCC Express 3.0 and above, the documentation for SDK comes along with the software package. Check the same in IPCC Express Server under

Start->Programs->Cisco CRA Administrator->Component Developers Guide.

For 2.2 refer the following URL

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/apps_22/dev_gd/sdkdeplo.pdf

Regards

Yogi